All reports and feedback

I can't use any apps in fitos, since recent update. Every app I click says "your account doesn't have permissions." But didn't give instructions on how to fix it. I am in the beta and the settings reflect that.

When I push the hill or climb buttons on the screen, the incline on the screen updates but the treadmill itself doesn't do anything. Stays in the same position.

When I push the +5 -5 hill or climb, the screen changes, but the treadmill itself doesn't

It would be nice if there was a way to adjust the AI skill level in the virtual rides. If you're a beginner, you're going to have a hard time keeping up with the pack. I did one race for 1 mile and I won but my speed was 35mph which is hard to sus...

I try to log into my Hulu account, but it continually says wrong password. I even changed the password, but it still doesn’t work.

I understand that you are trying to simulate going downhill with minimum resistance. But on a real bike you are able to increase your gearing and have resistance under your feet even on the downhills. Could there be a way to specify a minimum resi...

When I update the app it won't let me and gives the screen in the screen shot. Says "failed to find echelon app. Downloading echelon app" but it doesn't update. Then on the new OS, it won't let me use Disney or Max, saying it needs to update. Whe...

A few ideas to make it better: -show HR zones colors like in regular rides (the HR is there but not color coded so harder to judge at a glance) -add the option to do music somehow - the elevator music in the background is pretty repetitive and not...

I have several people that use the bike, now we are all leverage the same Netflix account; however, for Spotify, all the users have their own identity and login, it would be great to have each Echelon profile on the bike maintain it's own third-pa...

I've been waiting for this feature since I bought the bike! I was able to watch the first hour of a movie last night while just pedaling away (nothing strenuous) and am glad I had this option. Thanks, team!