All reports and feedback

When I turn on the screen, FitOS says 'A newer version is available' so I select 'Download'. It then goes to the next screen where I select "Update Now to 2.5.8.4 mounted 149". It then flashes briefly to the update screen showing the progress bar ...

The weather widget on the homescreen has Orlando, FL defaulted as the location, and there doesn't appear to be any way to change this to your actual location.

People paid good money for these products and they're being wholly unsupported when voicing their concerns and feedback.

i’ve tried multiple times to download and it instantly goes back to the same spot.

EX-5s Connect Bike, just installed FitOS When powering on, the tablet will connect to the bike during the boot sequence (using the new connect to equipment UI in the app) When you select the Echelon Connect app from the homescreen, the tablet will...

When I push the hill or climb buttons on the screen, the incline on the screen updates but the treadmill itself doesn't do anything. Stays in the same position.

When trying to open Echelon Worlds from the home screen, an error message "Bike 3D not install." will briefly appear at the bottom of the screen. If it is the first time since powering on, an additional prompt will appear stating that "A newer ver...

When I push the +5 -5 hill or climb, the screen changes, but the treadmill itself doesn't

I can't use any apps in fitos, since recent update. Every app I click says "your account doesn't have permissions." But didn't give instructions on how to fix it. I am in the beta and the settings reflect that.

It would be nice if there was a way to adjust the AI skill level in the virtual rides. If you're a beginner, you're going to have a hard time keeping up with the pack. I did one race for 1 mile and I won but my speed was 35mph which is hard to sus...