All reports and feedback

When I turn on the screen, FitOS says 'A newer version is available' so I select 'Download'. It then goes to the next screen where I select "Update Now to 2.5.8.4 mounted 149". It then flashes briefly to the update screen showing the progress bar ...

I see many people reporting bugs on yet I do not see any responses from Echelon with updates or feedback. Kind of makes me think this board is kind of useless and nothing is actually being done with our bug reports.

The weather widget on the homescreen has Orlando, FL defaulted as the location, and there doesn't appear to be any way to change this to your actual location.

Hulu and Apple Plus have completely disappeared after downloading and are not available to download again. HBO Max can't be signed into because it needs a chrome browser to do so. 2 years in Beta is kind of ridiculous.

People paid good money for these products and they're being wholly unsupported when voicing their concerns and feedback.

i’ve tried multiple times to download and it instantly goes back to the same spot.

EX-5s Connect Bike, just installed FitOS When powering on, the tablet will connect to the bike during the boot sequence (using the new connect to equipment UI in the app) When you select the Echelon Connect app from the homescreen, the tablet will...

says I don’t have permission to use any apps, or change anything. Please help

I received my tower today and have spent half the day trying to figure out bugs or updates

When trying to open Echelon Worlds from the home screen, an error message "Bike 3D not install." will briefly appear at the bottom of the screen. If it is the first time since powering on, an additional prompt will appear stating that "A newer ver...